FAQ
What’s your MOQ?
For most of our products, we have no MOQ, and we can provide free samples as long as you are willing to afford the delivery charge.
Payment?
We accept payment by PayPal, T/T, Veem ,Western Union.
Shipping?
Express for sample and small orders.Sea or air shipment for mass production with door to door service
Can I get product samples?
YES,We can even provide you with samples for free, as long as you pay for shipping
Email: info@Andy-Crafts.com
WhatsApp:+86-18692597577
You are factory or trading company?
We are factory direct sales.
Do you do OEM design?
Yes, we are a OEM factory
Can I order sample first?
Sure you can, pls let me know the details first.
What payment methods do you accept?
We accept PayPal, and bank transfers. You can pay 50% front and 50% before shipping, for small pins we need full payment is required before production begins.
How do I ensure my design colors match exactly?
We use Pantone Color System matching to make sure your design matches the colors you’ve specified. You can also download a digital pantone color book for your reference.
Can I make changes to my design after placing the order?
Minor changes can be made before production starts, but major revisions may incur additional costs.
How are the pins packaged?
Pins are individually packaged in polybags, pvc bag, bubble bags etc by default. Custom packaging options like velvet boxes are available upon request.
What if I need help designing my pin?
Free artwork. Our in-house design team is available to help you create the perfect pin at no extra charge.